Fundraising
Is the Match Still On? The Urgent Fix for Matching Gift Questions on Giving Tuesday
Donors want to know if the match is still open before they give. Here's how to answer every matching gift question on Giving Tuesday, hour by hour.
Giving Tuesday · December 1, 2026
Don't Lose Giving Tuesday Donors to Unanswered Questions
54 days until Giving Tuesday
On Giving Tuesday, donors arrive late at night and on their phones, with questions about the match, their receipt and where the money goes. The Wow Bot answers each one in seconds, from your own website, so they give instead of leaving.
WordPress plugin or one line of code for any website. Hosted in Canada.
★11:42 p.m. on Giving Tuesday
Ask Riverside Youth Centre
Is the match still on?
Yes! Every gift is matched until midnight, up to $10,000. We're at $7,400, so there's still room: riverside.org/give
Can I make it monthly?
You can. Choose "Monthly" on the same form, and you can change or stop it any time.
✓Only approved links
Giving Tuesday offer
25% Off Your First 3 Months, Until November 24
Use code GIVINGTUESDAY on any plan. Start by November 24 and you'll have a week to test your bot before the big day.
New accounts only. Starts with your 7-day free trial. Prices exclude applicable taxes.
Your countdown
Get Your Website Ready Before December 1
Update your donation and FAQ pages
Answer the big questions in plain words: receipts, monthly giving, tribute gifts and where the money goes.
Add your campaign to the bot
Put the match, its deadline and your donation link in curated context. The bot only shares links you approve.
Set starter questions
"Is there a match today?" and "Will I get a tax receipt?" put the answers one tap away.
Test it like a donor
Ask your bot ten donor questions on your phone and fix anything that comes back weak.
Update the match on the day
Change the total in curated context as gifts come in. The bot uses it from the next question.
Read what donors asked
Your weekly summary shows the questions from the day, so you can fix pages before year-end giving closes.
24/7
Answers at midnight
Donors get answers the moment they ask, long after your team has logged off.
✓
Only your facts
The bot answers from your pages and the facts you add, so the match details are always yours.
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A person when it counts
Major donors can ask to talk to a person, and your team gets the conversation by email.
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Private and in Canada
Conversations stay private by default, and they're encrypted and stored in Canada.
The Giving Tuesday series
Fresh Giving Tuesday Ideas Every Week
Fundraising
Giving Tuesday 2026 Is 8 Weeks Away: The Proven Way to Stop Losing Donors to Unanswered Questions
Giving Tuesday 2026 is December 1. Here's an 8-week plan to make sure every donor question gets an instant answer and nobody leaves before they give.
Be Ready Before the First Gift Comes In
Set it up yourself in an afternoon, or let our team have it ready and tested before December 1.