Built with our customers

The Wow Bot Roadmap: See What's Coming Before It Ships

Customers suggest ideas and vote on them in their account. Here's what we're weighing up, building and shipping.

Under review 4

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Reports & insights

Monthly report for your board

A one-page PDF each month with questions answered, top topics and trends, ready to share with your board or funders.

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Integrations

Book a meeting from the chat

Let visitors pick a time with your team through Calendly or Google Calendar when they ask to talk to someone.

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Integrations

Direct Mailchimp and HubSpot connections

Send new email list sign-ups straight to Mailchimp or HubSpot without setting up Zapier.

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Answers & content

Upload PDFs and documents

Add brochures, policies and guides as files, so your bot can answer from content that isn't on your website.

Planned 2

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Languages

Chat window in Spanish

The chat buttons, forms and messages in Spanish, for organizations serving Spanish-speaking communities in the US and beyond.

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Languages

Chat window in French

The chat buttons, forms and messages in French, for Canadian and Quebec audiences. Your bot already answers in French when visitors write in French.

In progress 1

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Reply to support emails directly

Answer a support email from your inbox and your reply is added to your request automatically.

Shipped 19

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Help centre in your account

Quick, searchable answers about setting up and running your bot, linked from the pages they explain.

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Answers & content

Reading password-protected sites

Give our crawler a login for sites behind a password, or a private key your web host can let through. WordPress sites already work behind a password.

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Chat experience

Your own chat bubble icon

Upload your logo or an icon of your choice for the chat button on your site.

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Chat experience

See your own icon in the live preview

The Appearance preview shows the chat button icon you pick, including one you just uploaded, before you save.

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Your plan colour throughout your account

The colour of your plan on the pricing page now carries into your account, so it feels like yours from the first click.

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Chat experience

Live appearance preview

See your chat and button change as you adjust colours, sizes and the shadow, before you save. In WordPress and your account.

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Chat experience

Drop shadow on the chat button

Turn the chat button's shadow on or off and set its colour, opacity, blur, spread and position.

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Answers & content

Edit your bot's instructions in your account

Tell your bot who it speaks for and how it should sound, right from your account.

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Feedback, bug reports and support in one place

Vote on ideas, report a bug or ask for help from your account, and follow every reply there.

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WordPress and your account stay in sync

Change a setting in the WordPress plugin or in your account and it shows in both, including your chat's appearance.

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Every setting in your account

Bot settings, appearance, curated context, conversations, people and analytics, all in your account at app.thewowbot.com, for any website.

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Answers & content

Test your bot

Ask your bot anything from your account, even before it's live on your site. Tests aren't saved and don't count toward your answers.

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Chat experience

Adjustable close icon size

Choose the size of the X on the chat button while the chat is open, so it fits your button. Defaults to a neat 20px.

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Answers & content

Fix a weak answer

From Needs attention, write the right answer once and your bot uses it from then on. Amplify and up.

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Reports & insights

Weekly summary email

Every Monday: questions answered, what people asked most and what needs attention.

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Integrations

Send sign-ups to your CRM

New email list sign-ups go straight to Zapier, Make or any webhook. Amplify and up.

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Integrations

Email list opt-in and CSV downloads

An unticked box lets visitors join your email list, with proof of consent, plus downloads for your CRM.

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Chat experience

Talk to a person

Visitors leave their details and your team gets an email with the conversation, ready to reply.

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Chat experience

Starter questions

Up to four suggested questions in an empty chat, with ideas drawn from your own site.