Use cases · Donor questions
Answer Every Donor Question Instantly, Before They Give Up
Donors hesitate when they can't find an answer. Is my gift tax deductible? Can I give in someone's memory? Where does the money go? The Wow Bot answers in seconds, any time of day, using your own giving pages.
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Why it works
What The Wow Bot Does for Donor questions
Tax receipts and deductibility
Clear answers on receipts, charitable registration and timing, straight from your policies.
Every way to give
Monthly giving, tribute and memorial gifts, stocks, workplace giving and legacy gifts, with links to the right page.
Where the money goes
Share your impact numbers and program details so donors feel confident giving.
Fewer donor emails
Routine questions get answered on the spot, so your team can focus on relationships.
Every chat is styled to match your brand: colours, button, icon and layout. See design examples.
Questions
Donor questions: Common Questions
Can the bot process donations?
No. It answers questions and links to your donation page, where your existing donation platform handles the payment.
Will it give wrong tax advice?
It only shares what's on your site and in your curated facts, and it doesn't give personal tax advice. Add your receipting policy as a curated fact to keep answers precise.
Can it promote monthly giving?
Yes. Add your monthly giving page and a short note in the bot's instructions, and it will suggest monthly giving when it fits the conversation.
Start Answering Visitors Instantly
Try it free for 7 days. Live on your site in about 10 minutes.